Resort Policies - Esperanza Resort

Policies
Rates in US Dollars are per room, per night, single/double occupancy and are subject to change. Packages and summer specials are subject to availability. Daily rates do not include a nightly 14% tax and 15% service charge, subject to change without notice. A 11% tax and 15% gratuity will be added to all Food & Beverage checks. $75 charge per night for third person 16 years of age and older in room.

Minimum Stay Requirements
A minimum length of stay may apply. Please inquire with our Reservations Department or your travel professional to obtain current information. Christmas/New Year's season bookings require a seven-night minimum stay with either a December 19 arrival and December 26 departure or a December 26 arrival with a January 2 (or later) departure. Other major holidays require a four night minimum stay.

Payment & Cancellations
At the time of booking, a 50% deposit plus all applicable taxes is required to confirm nightly rate and package reservations. If reservations are made within 30 days to arrival date, full payment is due. Cancellation 30 days or less prior to scheduled arrival date is non-refundable. Accepted credit cards are Visa, MasterCard or American Express. For Christmas/New Year's season require special deposit and cancellation policies apply.

Arrival & Departure
Guests may check in after 3:00 p.m. Check-out is at 12:00 p.m. daily. Changing facilities are available for early arrivals and late departures.

Pet Policy
There is a 40 lb. maximum weight limit on pets. Pets must be on a leash at all times while on property and they are not permitted in the restaurant or pool areas. $125.00 + 11% per pet non-refundable fee is due at time of reservation.

Family Policy
The Villas and Private Residences at Esperanza provide the best of both worlds. Designed for families and guests under 16 years of age who are looking for a private vacation retreat with all the comforts of home and access to award-winning resort amenities including a world-class spa and yoga studio, four restaurants with sweeping ocean views, three pools, a club house and game room, complimentary high-speed wireless internet access, daily housekeeping and concierge services.

Contact Information
Esperanza Resort
Carretera Transpeninsular KM 7
Manzana 10, Punta Ballena Cabo San Lucas BCS S
Mexico 23410
1-866-311-2226